Previous incidents

April 2025
Apr 25, 2025
1 incident

Delayed ingestion

Degraded

Resolved Apr 25 at 02:20pm CEST

Ingestion has recovered. All services work as expected.

1 previous update

Apr 24, 2025
2 incidents

Delayed ingestion

Resolved Apr 24 at 03:50pm CEST

Ingestion is currently delayed in EU. Investigation is ongoing.

Delayed ingestion

Resolved Apr 24 at 02:06pm CEST

Ingestion is currently delayed in EU region. Investigation is ongoing.

Apr 23, 2025
1 incident

Delayed event ingestion

Resolved Apr 23 at 11:46am CEST

Ingestion delayed for around 10 minutes.

Apr 15, 2025
1 incident

Langfuse interface unavailable for some users [workaround: refresh the page]

Degraded

Resolved Apr 15 at 09:28pm CEST

Fix deployed and issue resolved.

2 previous updates

March 2025
Mar 24, 2025
1 incident

High prompt API latencies

Degraded

Resolved Mar 24 at 11:15pm CET

The Prompts API responds with very low latency again.

1 previous update

Mar 20, 2025
1 incident

[US] Delayed event ingestion

Degraded

Resolved Mar 20 at 11:50pm CET

All events are processed in time. We continue to scale our systems to serve increasing demand.

2 previous updates

Mar 19, 2025
3 incidents

[US] Trace Ingestion Delayed

Degraded

Resolved Mar 19 at 07:00pm CET

We have resolved the incident.

2 previous updates

[EU] Trace Ingestion Delay

Degraded

Resolved Mar 19 at 12:53pm CET

The issue has been resolved.

4 previous updates

[EU] Delayed Trace Ingestion

Degraded

Resolved Mar 19 at 12:05pm CET

Issue has been resolved.

1 previous update

Mar 18, 2025
1 incident

[EU] Delayed Trace Ingestion

Degraded

Resolved Mar 18 at 05:09pm CET

The issue has been resolved.

1 previous update

Mar 11, 2025
1 incident

[US] Delayed trace ingestion

Degraded

Resolved Mar 11 at 03:17pm CET

We're back to normal processing times.

2 previous updates

February 2025
Feb 24, 2025
1 incident

[EU & US] Elevated Error Rates Across Tracing APIs

Degraded

Resolved Feb 25 at 06:39pm CET

Our error rates are back down and operations behave normally.

3 previous updates

Feb 20, 2025
1 incident

[US data region] Elevated error rates across APIs

Degraded

Resolved Feb 20 at 05:21pm CET

[Prod US] We scaled our web containers and no longer see elevated error rates across APIs.

1 previous update