Previous incidents
Delayed event ingestion in US data region
Resolved Jan 17 at 07:06pm CET
We process all events within 60 seconds as of now.
4 previous updates
Delayed event ingestion in US data region
Resolved Jan 15 at 08:22pm CET
We are fully recovered and process events within 60 seconds.
1 previous update
Delayed event processing in EU data region
Resolved Jan 13 at 06:44pm CET
We increased our processing rate and have ingestion latencies of less than 60 seconds.
1 previous update
[US] Delayed tracing processing and temporary downtime
Resolved Jan 08 at 08:17pm CET
All traces that have been accepted prior to the full downtime (https://status.langfuse.com/incident/492749) at 7:06pm GMT have also been processed and are available via APIs and UI.
1 previous update
[US] Downtime across all APIs
Resolved Jan 08 at 08:17pm CET
All APIs are recovered. All traces that have been accepted prior to the full downtime at 7:06pm GMT have also been processed and are available via APIs and UI.
2 previous updates
Delayed ingestion processing
Resolved Jan 07 at 05:15pm CET
We resolved all issues and are processing events at a high rate. We are now processing with a delay of 3 minutes and less.
1 previous update
Delayed trace ingestion
Resolved Jan 02 at 07:14pm CET
The issue is resolved, trace processing is back to regular service levels and all outstanding traces that were accumulated have been processed.
5 previous updates
[US] Delayed trace ingestion and increased levels of frontend errors
Resolved Dec 18 at 12:25pm CET
All events are processed in time again.
2 previous updates
Delayed event processing
Resolved Dec 18 at 06:15am CET
Events are processed within a minute now.
2 previous updates
Database unresponsive
Resolved Dec 13 at 12:53pm CET
Queued trace and project deletions were processed. We're fully back to normal operations.
3 previous updates
Delayed event processing and API errors
Resolved Nov 28 at 04:33pm CET
We are fully recovered.
2 previous updates
Our scores API (api/public/scores) returned 500 due to performance issues.
Resolved Nov 25 at 11:52am CET
We rolled our back our change. The API behaves as expected now.
1 previous update
Event ingestion delayed on EU instance, affects GET API and UI
Resolved Nov 19 at 10:33pm CET
We processed all missing events which we lost during the outage.
2 previous updates
Delayed event processing
Resolved Nov 05 at 03:54pm CET
Today, between 12:54 CET and 13:18 CET, we observed database connection issues in our asynchronous event processors in one of our hosting zones. Due to those issues, we stopped our workers which caused the previously reported delays. Before we scaled down the worker instances, we had a window of approximately 10 minutes in which events that were accepted on the API, were not processed by the worker and dropped with an error. This should affect about 1/3 of events that were send to our EU inst...
2 previous updates