Previous incidents

January 2025
Jan 17, 2025
1 incident

Delayed event ingestion in US data region

Degraded

Resolved Jan 17 at 07:06pm CET

We process all events within 60 seconds as of now.

4 previous updates

Jan 15, 2025
1 incident

Delayed event ingestion in US data region

Degraded

Resolved Jan 15 at 08:22pm CET

We are fully recovered and process events within 60 seconds.

1 previous update

Jan 13, 2025
1 incident

Delayed event processing in EU data region

Degraded

Resolved Jan 13 at 06:44pm CET

We increased our processing rate and have ingestion latencies of less than 60 seconds.

1 previous update

Jan 08, 2025
2 incidents

[US] Delayed tracing processing and temporary downtime

Degraded

Resolved Jan 08 at 08:17pm CET

All traces that have been accepted prior to the full downtime (https://status.langfuse.com/incident/492749) at 7:06pm GMT have also been processed and are available via APIs and UI.

1 previous update

[US] Downtime across all APIs

Downtime

Resolved Jan 08 at 08:17pm CET

All APIs are recovered. All traces that have been accepted prior to the full downtime at 7:06pm GMT have also been processed and are available via APIs and UI.

2 previous updates

Jan 07, 2025
1 incident

Delayed ingestion processing

Degraded

Resolved Jan 07 at 05:15pm CET

We resolved all issues and are processing events at a high rate. We are now processing with a delay of 3 minutes and less.

1 previous update

Jan 02, 2025
1 incident

Delayed trace ingestion

Degraded

Resolved Jan 02 at 07:14pm CET

The issue is resolved, trace processing is back to regular service levels and all outstanding traces that were accumulated have been processed.

5 previous updates

December 2024
Dec 18, 2024
2 incidents

[US] Delayed trace ingestion and increased levels of frontend errors

Degraded

Resolved Dec 18 at 12:25pm CET

All events are processed in time again.

2 previous updates

Delayed event processing

Degraded

Resolved Dec 18 at 06:15am CET

Events are processed within a minute now.

2 previous updates

Dec 13, 2024
1 incident

Database unresponsive

Degraded

Resolved Dec 13 at 12:53pm CET

Queued trace and project deletions were processed. We're fully back to normal operations.

3 previous updates

November 2024
Nov 28, 2024
1 incident

Delayed event processing and API errors

Degraded

Resolved Nov 28 at 04:33pm CET

We are fully recovered.

2 previous updates

Nov 25, 2024
1 incident

Our scores API (api/public/scores) returned 500 due to performance issues.

Degraded

Resolved Nov 25 at 11:52am CET

We rolled our back our change. The API behaves as expected now.

1 previous update

Nov 19, 2024
1 incident

Event ingestion delayed on EU instance, affects GET API and UI

Degraded

Resolved Nov 19 at 10:33pm CET

We processed all missing events which we lost during the outage.

2 previous updates

Nov 05, 2024
1 incident

Delayed event processing

Degraded

Resolved Nov 05 at 03:54pm CET

Today, between 12:54 CET and 13:18 CET, we observed database connection issues in our asynchronous event processors in one of our hosting zones. Due to those issues, we stopped our workers which caused the previously reported delays. Before we scaled down the worker instances, we had a window of approximately 10 minutes in which events that were accepted on the API, were not processed by the worker and dropped with an error. This should affect about 1/3 of events that were send to our EU inst...

2 previous updates