Previous incidents

February 2025
No incidents reported
January 2025
Jan 31, 2025
1 incident

[US] Tracing ingestion delayed

Degraded

Resolved Jan 31 at 04:06pm CET

We have resolved this issue

1 previous update

Jan 30, 2025
1 incident

Delayed event ingestion in US data region

Degraded

Resolved Jan 30 at 05:23pm CET

The queue is processing in time again.

1 previous update

Jan 24, 2025
1 incident

Slow UI and failing API endpoints

Degraded

Resolved Jan 24 at 12:31am CET

Root cause identified and resolved: The issue was caused by an inefficient database query that was consuming excessive resources on our ClickHouse cluster.

1 previous update

Jan 21, 2025
1 incident

Delayed event ingestion in US data region

Degraded

Resolved Jan 22 at 11:47am CET

We are now processing all events in time. We identified the root cause of the issue and continue to invest into performance improvements to ensure all data is processed in time.

1 previous update

Jan 20, 2025
1 incident

High latencies and timeouts on ingestion API

Degraded

Resolved Jan 20 at 03:35am CET

We scaled our ingestion containers and reduced the amoint of observed timeouts and latencies. We continue to observe the situation. We count 19.95k requested which were timed out or were closed by the client.

1 previous update

Jan 17, 2025
1 incident

Delayed event ingestion in US data region

Degraded

Resolved Jan 17 at 07:06pm CET

We process all events within 60 seconds as of now.

4 previous updates

Jan 15, 2025
1 incident

Delayed event ingestion in US data region

Degraded

Resolved Jan 15 at 08:22pm CET

We are fully recovered and process events within 60 seconds.

1 previous update

Jan 13, 2025
1 incident

Delayed event processing in EU data region

Degraded

Resolved Jan 13 at 06:44pm CET

We increased our processing rate and have ingestion latencies of less than 60 seconds.

1 previous update

Jan 08, 2025
2 incidents

[US] Downtime across all APIs

Downtime

Resolved Jan 08 at 08:17pm CET

All APIs are recovered. All traces that have been accepted prior to the full downtime at 7:06pm GMT have also been processed and are available via APIs and UI.

2 previous updates

[US] Delayed tracing processing and temporary downtime

Degraded

Resolved Jan 08 at 08:17pm CET

All traces that have been accepted prior to the full downtime (https://status.langfuse.com/incident/492749) at 7:06pm GMT have also been processed and are available via APIs and UI.

1 previous update

Jan 07, 2025
1 incident

Delayed ingestion processing

Degraded

Resolved Jan 07 at 05:15pm CET

We resolved all issues and are processing events at a high rate. We are now processing with a delay of 3 minutes and less.

1 previous update

Jan 02, 2025
1 incident

Delayed trace ingestion

Degraded

Resolved Jan 02 at 07:14pm CET

The issue is resolved, trace processing is back to regular service levels and all outstanding traces that were accumulated have been processed.

5 previous updates

December 2024
Dec 18, 2024
2 incidents

[US] Delayed trace ingestion and increased levels of frontend errors

Degraded

Resolved Dec 18 at 12:25pm CET

All events are processed in time again.

2 previous updates

Delayed event processing

Degraded

Resolved Dec 18 at 06:15am CET

Events are processed within a minute now.

2 previous updates

Dec 13, 2024
1 incident

Database unresponsive

Degraded

Resolved Dec 13 at 12:53pm CET

Queued trace and project deletions were processed. We're fully back to normal operations.

3 previous updates