Infrastructure outage caused failing APIs, slow event processing, and lost events.
Status Report Update State Resolved
Sep 19 at 10:06pm CEST
We resolved all infrastructure issues. Users might have experienced failing API calls. Also, we lost some traces and processed them slowly. We make continuous efforts to increase the stability and resilience of Langfuse.
Affected services
Traces API (us.cloud.langfuse.com/api/public/traces)
Prompts API (us.cloud.langfuse.com/api/public/prompts?name=[name])
Status Report Update State Created
Sep 19 at 06:28pm CEST
We exhausted connections on our database. Hence, our containers are partially not be able to complete their APIs or queue processing.
Affected services
Traces API (us.cloud.langfuse.com/api/public/traces)
Prompts API (us.cloud.langfuse.com/api/public/prompts?name=[name])