Previous incidents
[EU] Elevated Error Rates in Trace UI
Resolved Aug 19 at 03:51pm CEST
The change was reverted and the traces UIs are stable again.
1 previous update
[US] tracing queries taking time to load
Resolved Aug 18 at 10:14pm CEST
We resolved the issue and latencies for the APIs are fast again.
1 previous update
Scheduled maintenance: Dataset Run Data
Resolved Aug 14 at 02:32pm CEST
Scheduled maintenance completed.
1 previous update
[EU] high latencies for read APIs and UI
Resolved Aug 06 at 01:00pm CEST
All issues are resolved
1 previous update
[EU] delayed event ingestion
Resolved Jul 30 at 05:00pm CEST
All events are ingested in time again.
1 previous update
[US] due to extremely high traffic, we have degraded API performance
Resolved Jul 26 at 08:27pm CEST
All data is replayed and all APIs behave as expected
7 previous updates
[US] Delayed Ingestion Processing
Resolved Jul 24 at 03:47pm CEST
The incident has been resolved.
2 previous updates
[US] API errors on all GET APIs for UI, SDKs, and Prompts
Resolved Jul 16 at 10:56pm CEST
All systems operate healthy again.
1 previous update
[US] Delayed ingestion
Resolved Jul 16 at 09:26pm CEST
All events are ingested in time.
1 previous update
[EU] partially dropping ingested data
Resolved Jul 09 at 03:52pm CEST
All events were replayed and usual service levels are restored.
4 previous updates
[US] Delayed Ingestion Processing
Resolved Jul 07 at 05:57pm CEST
We scaled our services and events are processed in time.
1 previous update
[US] Delayed Ingestion Processing
Resolved Jun 30 at 09:41pm CEST
We scaled our services and events are processed in time.
1 previous update
Delayed ingestion processing
Resolved Jun 24 at 01:45pm CEST
All systems are healthy again.
1 previous update
[US] Delayed Ingestion Processing
Resolved Jun 24 at 11:22am CEST
The issue has been resolved and we're processing events in real time again.
3 previous updates
[US] Ingestion is currently delayed.
Resolved Jun 24 at 01:01am CEST
All queues are processed in time.
1 previous update
Delayed ingestion
Resolved Jun 23 at 04:13pm CEST
All systems are healthy again.
1 previous update
[US] API latencies for prompts API
Resolved Jun 10 at 10:18pm CEST
We have scaled our services to address latency issues. The p90 latency is now reduced from 10 seconds to 30 milliseconds.
1 previous update