Affected components
Updates
Resolved
The incident has been resolved by a patch. The underlying issue was an unbounded data query data kept fetching data and forced our containers to be out of memory killed.
Wed, Feb 4, 2026, 08:03 PM
Identified
We've identified the issue and limited the blast radius to tracing specific API calls. The UI and the prompt management features should be fully available again. We're working on a patch for the underlying problem.
Wed, Feb 4, 2026, 06:56 PM(1 hour earlier)
Investigating
We’re seeing elevated error rates impacting US-region APIs (including non-tracing routes like Prompts) and parts of the UI, and are working to restore normal service as quickly as possible.
Wed, Feb 4, 2026, 05:03 PM(1 hour earlier)