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Degraded

[US data region] Elevated error rates across APIs

Feb 20 at 04:33pm CET
Affected services
[US] Health
[US] Trace Ingestion
[US] Prompts API

Resolved
Feb 20 at 05:21pm CET

[Prod US] We scaled our web containers and no longer see elevated error rates across APIs.

Created
Feb 20 at 04:33pm CET

We see elevated error rates across APIs. This is a small share of requests (<1%), we are actively working on identifying the root cause.

Prompt Management and Tracing are robust to these transient errors as they retry/cache requests on errors.