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Downtime
Infrastructure upgrade
Aug 26 at 04:19pm CEST
Affected services
[EU] Trace Ingestion
Resolved
Aug 26 at 04:24pm CEST
All APIs are recovered.
Affected services
[EU] Trace Ingestion
Created
Aug 26 at 04:19pm CEST
We executed an infrastructure upgrade which lead to a downtime on our ingestion API. We use Redis internally and upgraded the Redis instance. During this upgrade, we had a 3 minutes window where we dropped events on our ingestion API. All SDKs are built with a retry on errors and are not throwing exceptions into the application.
Affected services
[EU] Trace Ingestion