[HIPAA] API errors due to database upgrade
Resolved·Degraded performance

We've successfully scaled our database system and restored full service availability.

Thu, Nov 20, 2025, 02:34 PM
(1 week ago)
·
Affected components
Updates

Resolved

We've successfully scaled our database system and restored full service availability.

Thu, Nov 20, 2025, 02:34 PM

Identified

Due to high usage of our Aurora Postgres instance, we run into degraded API performance. Users may experience errors or longer latencies due to performance constraints. We are upgrading our database instance and expect slight errors while we route traffic to the new database.

Thu, Nov 20, 2025, 02:03 PM(31 minutes earlier)